OPEN: MONDAY THRU FRIDAY 9:00 AM -6:00 PM
SATURDAY 9:00 AM- 3:00 PM
SUNDAY CLOSED ALL DAY
To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
For you convenience our shop is open throughout the holidays.
Our shop serves the following areas in California: San Jose, South San Jose, Downtown San Jose, Santa Clara County and Los Gatos , and Milpitas area. We don't not however deliver to Mountain View, Sunnyvale, and Newark area.
|We also deliver to the following facilities|
|2 All About Seniors||A-1 Care Home|
|Aingel's Harbour I||All About Seniors|
|Almaden Health & Rehab Center||Amberwood Gardens|
|Amor Residential Care Home||Arbor Apartments|
|Arlen Manor||Armi's Residential Care Home|
|Aster Park||Atria Sunnyvale|
|Beddingfield Funeral Service||Bellerose Convalescent Hosp|
|Belmont Village||Bendorf Drive Apartments|
|Blossom Hill Apartments||Blossomview II|
|Bon Homie II Rch||Bon Homie III-Lena Drive|
|Bon Homie Rch 2||Bonhomie Iv|
|Boxer's Mayfair Village Senior||Brookdale San Jose|
|Burt's Guest Home II||Cambrian Center|
|Canmore Care Home||Capitol Villa Residential Home|
|Careful Care Home||Carlton Plaza Active & Assist|
|Casa Del Pueblo||Casa Laurel|
|Cerezo Residential Care Home||Cerezo Residential Care Home I|
|Chai House||Chapel Of Flowers|
|Christinne Victorhia-Guest Hm||Civic Plaza Apartments|
|Clayton Residential Care Home||Clearpark Villa|
|College Manor Residential Care||Columbia Breast Care Ctr|
|Courtyord Care Rehab||Crescent Manor|
|Crescent Terrace Senior Apts||Crescent Villa|
|Crestwood Manor||Cunningham's Affordable Burial|
|Cypress Manor||Cypress Manor Rch|
|Darling-Fischer Garden Chapel||Doria's Care Home|
|Dry Creek Guest Home||Edgebank Board & Care Home|
|El Rancho Verde Preservation||Emmanuel Convalescent Hospital|
|Emmanuel Terrace||Empire Guest Home|
|Empress Care Ctr||Evergreen Residential Care Hom|
|Florence Res Care Home II||Foxdale Village Apartments|
|Garden Villa Residential Care||Golden Years Care Home|
|Good Samaritan Hosp||Helen Care Home|
|Herman Sanitarium||Holy Care Home|
|Holy Family Residence||Homeless Veterans Emergency|
|Homestead Park Apartments||Homewood Care Ctr|
|House Of Mercy||Hy Lond Health Care Ctr|
|Idylwood Care Ctr||Inn At Willow Glen|
|Jnj Residential Care Home||Joseph's Residential Care Home|
|Joy's Aloha Lodge||Julian Stephen Rest Home II|
|Juliet Stephen Rest Home II||Juliet Stephens|
|Junio Residential Care Home||Kaiser Permanente Hospital|
|Kaiser Permanente Medical Ctr||Kaiser Permanente San Jose|
|Katherine Ann Carehome||Kawai-San Manor|
|Kings Parts Villa||Kirkwood Villa|
|Lakehaven Senior Care Home||Lassenpark Villa|
|Lastreto Manor||Laurel Haven|
|Laurelcrest Manor||Liberty Tower|
|Life's Garden||Lima & Campagna Sunnyvale Mort|
|Lima Family Erickson Memorial||Lima Family Santa Clara Mortua|
|Lima-Campagna-Alameda Mission||Lincoln & Pine-Willow Glen|
|Lincoln Glen Manor For Senior||Lorrie Residential Care Hm II|
|Lorrie Residential Care Home||Los Gatos Memorial Park|
|Lqc Care Home||Magnolia Inn|
|Maharlika Homes||Manor Care Health Svc|
|Mayfair Golden Manor||Mertz Care Home|
|Microstar Care Home||Min's Guest Home|
|Miramar Plaza Apartments||Mission De La Casa Nursing Ctr|
|Mission Skilled Nursing Ctr||Moreland Apartments|
|Moring Star Res Care Home II||Morning Star Rest Care Home|
|Morse Court Apartments||Mt Pleasant Nursing Ctr|
|Nelly's Rcf||Neptune Society|
|Noor Active Living Center||Norma's Care Home|
|Norwood Creek Resdntl Facility||O'Connor Hospital|
|Oak Hill Funeral Home & Memori||Oaktree Residential Care Home|
|Olga's Care Home For-Elderly||Orchard House Inc|
|Parkview Residential Care Home||Perrymont Residential Care Hm|
|Plaza De Las Flores||Precious Moments Res Care Home|
|Precious Moments Res Cr Hm III||Precious Moments Res Cr Home I|
|Princess Care Home||Princess Care Home Iv|
|Princess Care Home V||Priscilla Residential Facility|
|Priscilla's Residential Care||Pruneridge Residential|
|Purglen Residential Care Home||Regional Medical Center|
|Remington Place||Rose Garden Court|
|Rose Meadows Elder Care||Rvrj Residential Care Home|
|Ryanrae Care Home||San Jose Apartments|
|San Jose Care & Guidance Ctr||San Jose Funeral Svc|
|San Jose Gardens||San Jose Medical Ctr|
|San Tomas Convalescent Hosp||Santa Clara Valley Medical Ctr|
|Santa Teresa Apartments||Santo Nino|
|Semsem Residence I||Shires Apartments|
|Silicon Valley Care Ctr||Skyline Health Care Ctr|
|Spangler Mortuary||St Thomas Home|
|Summerset Home||Sunnyside Gardens|
|Sunnyvale Health Care Ctr||Sunrise Assisted Living|
|Sunrise Manor Residential Care||Sunshine Garden Care Home|
|Sweet Res Care Home For-Eldly||Terra Bella Apartments|
|The Westmont||Town Park Towers|
|Tupaz Home||Unicorn Residential Care Home|
|Valley Health Center E Valley||Valley House Care Ctr|
|Valley Medical Center||Valley Village|
|Villa De Guadalupe Apartments||Villa Fontana Retirement Cmnty|
|Villa Garcia Apartments||Villa Serena|
|Villa Verde Apartments||Villa-Mar Residential Care Hom|
|Village Green Apartments||Vilmar II Residential Care|
|Vintage Silver Creek||Westgate Villa|
|Willow Glen Convalescent Hosp||Willow Glen Funeral Home|
|Willow Glen Villa||Winchester Convalescent Hosp|
|Worldwide Funeral Shipping|
Our delivery charge is a fixed price of always only $5.00.
We always use our best judgement here at Amy's Flowers, we stand behind our products & services.
We can always never guarantee a specific time for the delivery but always only an estimated time of arrival, which is always between 10:00am-4:00pm.
We can however guarantee that your delivery is en- route between always only the estimated time of arrival.
We can always never guarantee same-day delivery if you order after 12:00pm.
You can always never cancel your order after it has already been processed, en-route, and delivered. However, you can always cancel your order if it has be processed but always never en-route and always never already been delivered.
To provide the best customer service available. It is our belief that as a real flowers shop, we understand and appreciate the concerns of Internet shoppers regarding the security and proper fulfilment of their orders. We have established this return/refund policy to provide our customers with a complete understanding of how replacement orders or refunds are processed:
If any customer claims an order was not delivered , we ask that we are given at least 24-48 hours to investigate and to determine what has occured. In many cases, delivery was attempted but either the recipient was not home/office were availble to accept the order. We reserve the right to attempt a redelivery if this occurs. Please note that we make every effort to make the delivery on the scheduled date. Becuase we are working with perishable products, Mother Nature works against us, and a particular situation (leaving on a porch) may be out of our control.
We reserve the right to reject any order provided to us that we deem questionable or fraudulent.
If an order is filled and delivered to the recipient and there is a question of the quality of the arrangement, the recipent should contact Amy's Flowers directly. Bear in mind that flowers are always perishable. Proper care is required. No refunds and replacements will be made for any order should the recipient or sender not notify us within 1 day of the original delivery date. It is the resposiblity of the sender to review all the information provided on our website relating to hours of operation, refunds, cancellations and / or replacements.
Amy's Flowers is not responsible for any order where the recipient refuses to accept the item. Amy's Flowers will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item or refuses delivery.
Amy's Flowers is not liable for customer errors that result in the over-ordering of a product. During checkout process the customer is provided with a total of the order PRIOR to the order being submitted. The customer is given the option to remove items or reduce the quantity ordered. Amy's Flowers makes every effort to review orders where multiple quantities of a same item are ordered but we do not guarantee, or are we liable, for any order sent out exactly as the customer ordered. If a customer orders more than one of any single item but meant to send a lesser quantity and the ordered amount is sent to the recipient, no refund can be offered since what was ordered is what will be delivered.
Any claims arising from unsatisfactory quality of stock and products must be reported within the timeframes specified in the Terms and Conditions set forth on the invocie and held for advice as to disposition. Beyond those timeframes materials shall be deemed to be accepted in good condition. Amy's Flowers will not consider any claims that arise after delivered materials and flowers that have been processsed, stored improperly, transplanted , or otherwise altered. All subsituted/return requests must be reported within 24 hours of receiving the products and flowers.
Substitutions may be necessary to create your bouquet due to the availabilty of certian flowers at certain times of the year. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match flower type, but may subsitute with another similar color.
Feel free to add anything you like to the "special instructions" section, while placing your order. For example, "please do not put any carnations, my grandmother is allegric. "
All products and flowers must be subsituted/ returned to be considered for always only for store credit. We will not issue any credits for merchandise that has not been returned to us.